Acknowledging a donation/response from a customer may seem like a simple task, but ask yourself these questions:

• How are you going to respond: Mail?, Email?, Gift?
• Do you want to send a special acknowledgement to special customers who have made large donations or are celebrities?
• What are you going to say? Remember that how you acknowledge a person's generosity is the key to getting repeat donations/responses.
• Are you tracking this on your database? You need to keep thorough information on how and when you interact with your customers.

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Contact Saturn and let our experts guide you to the best solution.